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Code d'Examen: 220-701
Nom d'Examen: CompTIA (CompTIA A+ Essentials (2009))
Questions et réponses: 388 Q&As

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NO.1 Which of the following is LAST step of troubleshooting theory?
A. Establish a plan of action to restore the problem and implement the solution.
B. Verify full system functionality and if applicable implement preventative measures.
C. Document findings, actions, and outcomes.
D. Question the user and identify user charges.
Answer: C

CompTIA   220-701 examen   220-701   220-701 examen

NO.2 A technician has completed upgrading a computer from Windows Vista to Windows 7. According to the
system and video drivers need to be upgraded. Which of the following is BEST source for theses drivers?
A. The Microsoft Windows 7 website
B. The manufacturer ¯ s w ebs it e
C. The windows Hardware Compatibility List
D. The drivers that came in the original Windows Vista Installation CD
Answer: C

CompTIA   220-701   220-701

NO.3 A technician is installing a program on a Windows Vista computer and the installation fails. Which of
the following is NEXT step?
A. Reinstall Windows XP on the computer.
B. Contact the program ¯ s m anu f ac t u r e r.
C. Run the installer as an administrator.
D. Upgrade to Windows 7
Answer: C

certification CompTIA   certification 220-701   220-701 examen   220-701   220-701

NO.4 A laptop with an external USB hard drive and an external monitor is not booting from the internal
hardware drive. Power has been verified and the battery is fully charged. But the laptop appears to be
stopping after POST. Which of the following will help troubleshoot the cause of problem?
A. Format the external USB hare drive.
B. Turn off the external monitor
C. Disconnect the external monitor
D. Remove and reset the laptop battery
Answer: C

CompTIA   220-701   220-701   220-701   220-701 examen   220-701

NO.5 Which of the following functions can be performed by using the msconfig command?
A. Update the product key information for the Microsoft OS.
B. Prevent specific programs from beginning at the system startup.
C. Find specific information about the system hardware configuration.
D. Configure the boot order of the system hardware devices.
Answer: B

CompTIA examen   220-701   220-701   220-701   220-701   220-701

NO.6 Which of the following is the MOST effective means for a technician to prevent ESD damage when
installing RAM?
A. Touching grounded metal before contacting components
B. Ensuring the AC plug has a ground post
C. Wearing a grounded wristband
D. Wearing rubber-soled shoes
Answer: C

CompTIA   220-701   220-701   220-701 examen

NO.7 On Windows 7, which of the following paths allows a user to configure a fingerprint reader?
A. Start > Settings > Device Manager > Biometric Devices
B. Start > Computer > Devices > Biometric Devices
C. Start > Settings > Control Panel > Biometric Devices
D. Start > Programs > System Settings > Biometric Devices
Answer: C

CompTIA examen   220-701   220-701 examen

NO.8 Which of the following printer types requires the use of toner?
A. Impact
B. Inkjet
C. Laser
D. Thermal
Answer: C

certification CompTIA   220-701 examen   220-701

NO.9 Which of the following ports does an impact printer use?
A. Wi
Fi
B. PS/2
C. USB
D. LPT
Answer: D

CompTIA   220-701   220-701   certification 220-701   certification 220-701   220-701

NO.10 Which of the following is the MAXIMUM number of devices connected per IEEE 1394 controller?
A. 4
B. 63
C. 64
D. 128
Answer: B

CompTIA   220-701 examen   220-701   220-701 examen   220-701

NO.11 Which of the following will BEST conserve resources and prolong equipment life?
A. Firmware updates
B. Power Management
C. Disk Defragmenter
D. Clean with a lint-free cloth
Answer: B

CompTIA   certification 220-701   220-701   220-701   220-701

NO.12 A user made a change to their windows XP system that caused problems. The technician wants to
restore the system on previous state. The technician cannot find the previous restore point. Which of the
following is problem?
A. The technician is not in administrator mode.
B. System restore is turned off.
C. System 32 folder has been removed.
D. System restore is not supported on the OS version.
Answer: B

CompTIA   220-701 examen   220-701   220-701   certification 220-701

NO.13 A computer in a warehouse experiences hardware faults and often requires replacement of power
supplies, CPUs and CD ROM drives. Which of the following tools will help prevent the hardware faults?
A. Anti-static wrist straps
B. Compressed air
C. Anti-static wipes
D. Operating system rescue disk
Answer: B

CompTIA   220-701   220-701

NO.14 Which of the following describes keeping the desk area free of trip hazards such as loose cables?
A. Network interface
B. Client Configuration
C. Cable management
D. Personal Area Network (PAN)
Answer: C

certification CompTIA   certification 220-701   certification 220-701   certification 220-701   certification 220-701

NO.15 Which of the following Network cables would a technician find on RJ-45 connector?
A. UTP
B. Coaxial
C. USB
D. Fiber
Answer: A

CompTIA   certification 220-701   220-701 examen   certification 220-701

NO.16 Which of the following types of software protection will help mitigate any threats coming from worm and
Trojans?
A. Spam Blocker
B. Antivirus
C. Anti Spyware
D. Anti Adware
Answer: B

CompTIA   220-701   220-701   220-701 examen   220-701

NO.17 Which of the following protocols is used to retrieve email?
A. SFTP
B. FTP
C. SMTP
D. POP3
Answer: D

CompTIA   220-701   220-701

NO.18 An end user is having problems printing from an application. The technician attempts to send a test
page to printer. Which of the following BEST explains the reason the technician used a test page to
trouble shoot the issue.?
A. It clears the print queue and resets the printer memory.
B. It allows the technician to see the quality of the printer output.
C. The output of the test page allows the technician to initiate diagnostic routines on the printer.
D. It verifies connectivity and eliminates possible application problems.
Answer: D

CompTIA   certification 220-701   220-701 examen

NO.19 Which of the following would a technician use to install a manufacturer ¯ s i m age on a no t ebook? ( Se l ec t
two)
A. Recovery CD
B. System Restore Utility
C. Access a recent data backup
D. Utilize a Recovery Agent feature
E. Factory recover partition
Answer: A,B

CompTIA examen   220-701   certification 220-701   220-701 examen   220-701

NO.20 Which of the following processor types is manufactured by AMD?
A. Celeron
B. Athlon
C. Pentium
D. Core 2 Quad
Answer: B

CompTIA   220-701   certification 220-701   220-701 examen   220-701

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Code d'Examen: 220-701
Nom d'Examen: CompTIA (CompTIA A+ Essentials (2009))
Questions et réponses: 388 Q&As

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NO.1 A technician is installing a program on a Windows Vista computer and the installation fails. Which of
the following is NEXT step?
A. Reinstall Windows XP on the computer.
B. Contact the program ¯ s m anu f ac t u r e r.
C. Run the installer as an administrator.
D. Upgrade to Windows 7
Answer: C

CompTIA   220-701 examen   220-701 examen

NO.2 Which of the following types of software protection will help mitigate any threats coming from worm and
Trojans?
A. Spam Blocker
B. Antivirus
C. Anti Spyware
D. Anti Adware
Answer: B

certification CompTIA   220-701 examen   220-701   220-701

NO.3 Which of the following ports does an impact printer use?
A. Wi
Fi
B. PS/2
C. USB
D. LPT
Answer: D

CompTIA   220-701   220-701   220-701   220-701

NO.4 Which of the following is the MAXIMUM number of devices connected per IEEE 1394 controller?
A. 4
B. 63
C. 64
D. 128
Answer: B

CompTIA   220-701 examen   certification 220-701   certification 220-701

NO.5 A user made a change to their windows XP system that caused problems. The technician wants to
restore the system on previous state. The technician cannot find the previous restore point. Which of the
following is problem?
A. The technician is not in administrator mode.
B. System restore is turned off.
C. System 32 folder has been removed.
D. System restore is not supported on the OS version.
Answer: B

CompTIA examen   220-701   220-701   220-701

NO.6 Which of the following describes keeping the desk area free of trip hazards such as loose cables?
A. Network interface
B. Client Configuration
C. Cable management
D. Personal Area Network (PAN)
Answer: C

certification CompTIA   220-701   certification 220-701   certification 220-701   certification 220-701

NO.7 Which of the following functions can be performed by using the msconfig command?
A. Update the product key information for the Microsoft OS.
B. Prevent specific programs from beginning at the system startup.
C. Find specific information about the system hardware configuration.
D. Configure the boot order of the system hardware devices.
Answer: B

CompTIA   certification 220-701   220-701 examen   220-701 examen

NO.8 Which of the following would a technician use to install a manufacturer ¯ s i m age on a no t ebook? ( Se l ec t
two)
A. Recovery CD
B. System Restore Utility
C. Access a recent data backup
D. Utilize a Recovery Agent feature
E. Factory recover partition
Answer: A,B

CompTIA   220-701 examen   220-701 examen   220-701   220-701

NO.9 Which of the following protocols is used to retrieve email?
A. SFTP
B. FTP
C. SMTP
D. POP3
Answer: D

CompTIA   220-701   220-701 examen   220-701

NO.10 Which of the following printer types requires the use of toner?
A. Impact
B. Inkjet
C. Laser
D. Thermal
Answer: C

CompTIA   220-701 examen   certification 220-701   certification 220-701

NO.11 A technician has completed upgrading a computer from Windows Vista to Windows 7. According to the
system and video drivers need to be upgraded. Which of the following is BEST source for theses drivers?
A. The Microsoft Windows 7 website
B. The manufacturer ¯ s w ebs it e
C. The windows Hardware Compatibility List
D. The drivers that came in the original Windows Vista Installation CD
Answer: C

certification CompTIA   220-701   certification 220-701   220-701

NO.12 An end user is having problems printing from an application. The technician attempts to send a test
page to printer. Which of the following BEST explains the reason the technician used a test page to
trouble shoot the issue.?
A. It clears the print queue and resets the printer memory.
B. It allows the technician to see the quality of the printer output.
C. The output of the test page allows the technician to initiate diagnostic routines on the printer.
D. It verifies connectivity and eliminates possible application problems.
Answer: D

CompTIA   220-701 examen   220-701 examen   220-701

NO.13 Which of the following is the MOST effective means for a technician to prevent ESD damage when
installing RAM?
A. Touching grounded metal before contacting components
B. Ensuring the AC plug has a ground post
C. Wearing a grounded wristband
D. Wearing rubber-soled shoes
Answer: C

CompTIA   220-701   220-701   certification 220-701   220-701 examen

NO.14 A laptop with an external USB hard drive and an external monitor is not booting from the internal
hardware drive. Power has been verified and the battery is fully charged. But the laptop appears to be
stopping after POST. Which of the following will help troubleshoot the cause of problem?
A. Format the external USB hare drive.
B. Turn off the external monitor
C. Disconnect the external monitor
D. Remove and reset the laptop battery
Answer: C

CompTIA examen   220-701 examen   certification 220-701   certification 220-701

NO.15 Which of the following processor types is manufactured by AMD?
A. Celeron
B. Athlon
C. Pentium
D. Core 2 Quad
Answer: B

CompTIA examen   220-701 examen   220-701 examen

NO.16 Which of the following Network cables would a technician find on RJ-45 connector?
A. UTP
B. Coaxial
C. USB
D. Fiber
Answer: A

CompTIA   220-701   certification 220-701   220-701 examen

NO.17 Which of the following is LAST step of troubleshooting theory?
A. Establish a plan of action to restore the problem and implement the solution.
B. Verify full system functionality and if applicable implement preventative measures.
C. Document findings, actions, and outcomes.
D. Question the user and identify user charges.
Answer: C

CompTIA   220-701   220-701

NO.18 Which of the following will BEST conserve resources and prolong equipment life?
A. Firmware updates
B. Power Management
C. Disk Defragmenter
D. Clean with a lint-free cloth
Answer: B

certification CompTIA   220-701   220-701   220-701 examen   220-701   certification 220-701

NO.19 On Windows 7, which of the following paths allows a user to configure a fingerprint reader?
A. Start > Settings > Device Manager > Biometric Devices
B. Start > Computer > Devices > Biometric Devices
C. Start > Settings > Control Panel > Biometric Devices
D. Start > Programs > System Settings > Biometric Devices
Answer: C

CompTIA examen   220-701   220-701   220-701

NO.20 A computer in a warehouse experiences hardware faults and often requires replacement of power
supplies, CPUs and CD ROM drives. Which of the following tools will help prevent the hardware faults?
A. Anti-static wrist straps
B. Compressed air
C. Anti-static wipes
D. Operating system rescue disk
Answer: B

CompTIA   certification 220-701   220-701 examen   220-701   220-701   220-701

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CompTIA meilleur examen 220-701, questions et réponses

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Code d'Examen: 220-701
Nom d'Examen: CompTIA (CompTIA A+ Essentials (2009))
Questions et réponses: 388 Q&As

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NO.1 Which of the following would a technician use to install a manufacturer ¯ s i m age on a no t ebook? ( Se l ec t
two)
A. Recovery CD
B. System Restore Utility
C. Access a recent data backup
D. Utilize a Recovery Agent feature
E. Factory recover partition
Answer: A,B

CompTIA examen   certification 220-701   220-701   220-701 examen

NO.2 An end user is having problems printing from an application. The technician attempts to send a test
page to printer. Which of the following BEST explains the reason the technician used a test page to
trouble shoot the issue.?
A. It clears the print queue and resets the printer memory.
B. It allows the technician to see the quality of the printer output.
C. The output of the test page allows the technician to initiate diagnostic routines on the printer.
D. It verifies connectivity and eliminates possible application problems.
Answer: D

CompTIA   220-701   220-701   220-701 examen

NO.3 Which of the following is the MOST effective means for a technician to prevent ESD damage when
installing RAM?
A. Touching grounded metal before contacting components
B. Ensuring the AC plug has a ground post
C. Wearing a grounded wristband
D. Wearing rubber-soled shoes
Answer: C

CompTIA   220-701 examen   certification 220-701   220-701

NO.4 A computer in a warehouse experiences hardware faults and often requires replacement of power
supplies, CPUs and CD ROM drives. Which of the following tools will help prevent the hardware faults?
A. Anti-static wrist straps
B. Compressed air
C. Anti-static wipes
D. Operating system rescue disk
Answer: B

certification CompTIA   220-701   220-701 examen

NO.5 Which of the following protocols is used to retrieve email?
A. SFTP
B. FTP
C. SMTP
D. POP3
Answer: D

CompTIA examen   certification 220-701   220-701   certification 220-701   220-701 examen

NO.6 On Windows 7, which of the following paths allows a user to configure a fingerprint reader?
A. Start > Settings > Device Manager > Biometric Devices
B. Start > Computer > Devices > Biometric Devices
C. Start > Settings > Control Panel > Biometric Devices
D. Start > Programs > System Settings > Biometric Devices
Answer: C

CompTIA   220-701   220-701   220-701   220-701   220-701

NO.7 Which of the following is LAST step of troubleshooting theory?
A. Establish a plan of action to restore the problem and implement the solution.
B. Verify full system functionality and if applicable implement preventative measures.
C. Document findings, actions, and outcomes.
D. Question the user and identify user charges.
Answer: C

CompTIA   220-701   220-701 examen   220-701   certification 220-701

NO.8 Which of the following ports does an impact printer use?
A. Wi
Fi
B. PS/2
C. USB
D. LPT
Answer: D

CompTIA   220-701 examen   certification 220-701   220-701 examen

NO.9 Which of the following describes keeping the desk area free of trip hazards such as loose cables?
A. Network interface
B. Client Configuration
C. Cable management
D. Personal Area Network (PAN)
Answer: C

CompTIA   220-701   220-701   220-701

NO.10 A technician has completed upgrading a computer from Windows Vista to Windows 7. According to the
system and video drivers need to be upgraded. Which of the following is BEST source for theses drivers?
A. The Microsoft Windows 7 website
B. The manufacturer ¯ s w ebs it e
C. The windows Hardware Compatibility List
D. The drivers that came in the original Windows Vista Installation CD
Answer: C

CompTIA examen   220-701   220-701 examen   220-701   220-701 examen

NO.11 Which of the following Network cables would a technician find on RJ-45 connector?
A. UTP
B. Coaxial
C. USB
D. Fiber
Answer: A

CompTIA   220-701   220-701   certification 220-701

NO.12 Which of the following functions can be performed by using the msconfig command?
A. Update the product key information for the Microsoft OS.
B. Prevent specific programs from beginning at the system startup.
C. Find specific information about the system hardware configuration.
D. Configure the boot order of the system hardware devices.
Answer: B

certification CompTIA   220-701   certification 220-701   220-701 examen   220-701   220-701

NO.13 A laptop with an external USB hard drive and an external monitor is not booting from the internal
hardware drive. Power has been verified and the battery is fully charged. But the laptop appears to be
stopping after POST. Which of the following will help troubleshoot the cause of problem?
A. Format the external USB hare drive.
B. Turn off the external monitor
C. Disconnect the external monitor
D. Remove and reset the laptop battery
Answer: C

certification CompTIA   certification 220-701   220-701

NO.14 A user made a change to their windows XP system that caused problems. The technician wants to
restore the system on previous state. The technician cannot find the previous restore point. Which of the
following is problem?
A. The technician is not in administrator mode.
B. System restore is turned off.
C. System 32 folder has been removed.
D. System restore is not supported on the OS version.
Answer: B

CompTIA examen   220-701   certification 220-701   220-701 examen

NO.15 Which of the following types of software protection will help mitigate any threats coming from worm and
Trojans?
A. Spam Blocker
B. Antivirus
C. Anti Spyware
D. Anti Adware
Answer: B

CompTIA   220-701   220-701   220-701   220-701

NO.16 Which of the following is the MAXIMUM number of devices connected per IEEE 1394 controller?
A. 4
B. 63
C. 64
D. 128
Answer: B

certification CompTIA   220-701 examen   certification 220-701   certification 220-701   certification 220-701

NO.17 Which of the following printer types requires the use of toner?
A. Impact
B. Inkjet
C. Laser
D. Thermal
Answer: C

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NO.18 A technician is installing a program on a Windows Vista computer and the installation fails. Which of
the following is NEXT step?
A. Reinstall Windows XP on the computer.
B. Contact the program ¯ s m anu f ac t u r e r.
C. Run the installer as an administrator.
D. Upgrade to Windows 7
Answer: C

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NO.19 Which of the following processor types is manufactured by AMD?
A. Celeron
B. Athlon
C. Pentium
D. Core 2 Quad
Answer: B

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NO.20 Which of the following will BEST conserve resources and prolong equipment life?
A. Firmware updates
B. Power Management
C. Disk Defragmenter
D. Clean with a lint-free cloth
Answer: B

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Code d'Examen: 220-701
Nom d'Examen: CompTIA (CompTIA A+ Essentials (2009))
Questions et réponses: 388 Q&As

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NO.1 Which of the following would a technician use to install a manufacturer ¯ s i m age on a no t ebook? ( Se l ec t
two)
A. Recovery CD
B. System Restore Utility
C. Access a recent data backup
D. Utilize a Recovery Agent feature
E. Factory recover partition
Answer: A,B

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NO.2 Which of the following processor types is manufactured by AMD?
A. Celeron
B. Athlon
C. Pentium
D. Core 2 Quad
Answer: B

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NO.3 A technician has completed upgrading a computer from Windows Vista to Windows 7. According to the
system and video drivers need to be upgraded. Which of the following is BEST source for theses drivers?
A. The Microsoft Windows 7 website
B. The manufacturer ¯ s w ebs it e
C. The windows Hardware Compatibility List
D. The drivers that came in the original Windows Vista Installation CD
Answer: C

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NO.4 An end user is having problems printing from an application. The technician attempts to send a test
page to printer. Which of the following BEST explains the reason the technician used a test page to
trouble shoot the issue.?
A. It clears the print queue and resets the printer memory.
B. It allows the technician to see the quality of the printer output.
C. The output of the test page allows the technician to initiate diagnostic routines on the printer.
D. It verifies connectivity and eliminates possible application problems.
Answer: D

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NO.5 Which of the following is the MAXIMUM number of devices connected per IEEE 1394 controller?
A. 4
B. 63
C. 64
D. 128
Answer: B

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NO.6 Which of the following types of software protection will help mitigate any threats coming from worm and
Trojans?
A. Spam Blocker
B. Antivirus
C. Anti Spyware
D. Anti Adware
Answer: B

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NO.7 On Windows 7, which of the following paths allows a user to configure a fingerprint reader?
A. Start > Settings > Device Manager > Biometric Devices
B. Start > Computer > Devices > Biometric Devices
C. Start > Settings > Control Panel > Biometric Devices
D. Start > Programs > System Settings > Biometric Devices
Answer: C

CompTIA   220-701   certification 220-701

NO.8 A technician is installing a program on a Windows Vista computer and the installation fails. Which of
the following is NEXT step?
A. Reinstall Windows XP on the computer.
B. Contact the program ¯ s m anu f ac t u r e r.
C. Run the installer as an administrator.
D. Upgrade to Windows 7
Answer: C

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NO.9 Which of the following is the MOST effective means for a technician to prevent ESD damage when
installing RAM?
A. Touching grounded metal before contacting components
B. Ensuring the AC plug has a ground post
C. Wearing a grounded wristband
D. Wearing rubber-soled shoes
Answer: C

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NO.10 Which of the following is LAST step of troubleshooting theory?
A. Establish a plan of action to restore the problem and implement the solution.
B. Verify full system functionality and if applicable implement preventative measures.
C. Document findings, actions, and outcomes.
D. Question the user and identify user charges.
Answer: C

CompTIA   220-701   220-701   220-701 examen

NO.11 A computer in a warehouse experiences hardware faults and often requires replacement of power
supplies, CPUs and CD ROM drives. Which of the following tools will help prevent the hardware faults?
A. Anti-static wrist straps
B. Compressed air
C. Anti-static wipes
D. Operating system rescue disk
Answer: B

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NO.12 Which of the following printer types requires the use of toner?
A. Impact
B. Inkjet
C. Laser
D. Thermal
Answer: C

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NO.13 Which of the following will BEST conserve resources and prolong equipment life?
A. Firmware updates
B. Power Management
C. Disk Defragmenter
D. Clean with a lint-free cloth
Answer: B

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NO.14 Which of the following functions can be performed by using the msconfig command?
A. Update the product key information for the Microsoft OS.
B. Prevent specific programs from beginning at the system startup.
C. Find specific information about the system hardware configuration.
D. Configure the boot order of the system hardware devices.
Answer: B

CompTIA   220-701 examen   220-701   220-701

NO.15 Which of the following protocols is used to retrieve email?
A. SFTP
B. FTP
C. SMTP
D. POP3
Answer: D

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NO.16 Which of the following Network cables would a technician find on RJ-45 connector?
A. UTP
B. Coaxial
C. USB
D. Fiber
Answer: A

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NO.17 Which of the following ports does an impact printer use?
A. Wi
Fi
B. PS/2
C. USB
D. LPT
Answer: D

CompTIA   220-701   220-701   220-701

NO.18 A user made a change to their windows XP system that caused problems. The technician wants to
restore the system on previous state. The technician cannot find the previous restore point. Which of the
following is problem?
A. The technician is not in administrator mode.
B. System restore is turned off.
C. System 32 folder has been removed.
D. System restore is not supported on the OS version.
Answer: B

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NO.19 A laptop with an external USB hard drive and an external monitor is not booting from the internal
hardware drive. Power has been verified and the battery is fully charged. But the laptop appears to be
stopping after POST. Which of the following will help troubleshoot the cause of problem?
A. Format the external USB hare drive.
B. Turn off the external monitor
C. Disconnect the external monitor
D. Remove and reset the laptop battery
Answer: C

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NO.20 Which of the following describes keeping the desk area free of trip hazards such as loose cables?
A. Network interface
B. Client Configuration
C. Cable management
D. Personal Area Network (PAN)
Answer: C

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Code d'Examen: EK0-001

Nom d'Examen: CompTIA (E-Biz+)

Questions et réponses: 138 Q&As

Code d'Examen: JK0-016

Nom d'Examen: CompTIA (CompTIA Network+(2009 Edition) Exam)

Questions et réponses: 700 Q&As

Code d'Examen: 220-702

Nom d'Examen: CompTIA (CompTIA A+ Practical Application (2009 Edition))

Questions et réponses: 422 Q&As

Code d'Examen: 220-701

Nom d'Examen: CompTIA (CompTIA A+ Essentials (2009))

Questions et réponses: 388 Q&As

Code d'Examen: PK1-003

Nom d'Examen: CompTIA (CompTIA Project+ Beta Exam)

Questions et réponses: 240 Q&As

PK1-003 Démo gratuit à télécharger: http://www.pass4test.fr/PK1-003.html

NO.1 A project manager is two weeks into a project when an unexpected delay occurs. Material that is
needed to complete the project could be available in three business days; however, the project team
believes that estimate is unrealistic and that it will take five business days for the material to arrive. The
project manager was informed by another employee in the material company that it could take up to
thirteen days to receive the materials. Which of the following estimates should be given to the project
sponsor?
A. 5 business days
B. 6 business days
C. 8 business days
D. 13 business daysb
Answer: B

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NO.2 Which of the following describes a qualitative risk analysis tool that assigns ratings to project risk
factors based upon the likelihood of occurrence and the affect it will have on the project?
A. Cause and effect diagram
B. Risk register
C. Probability and impact matrix
D. Decision tree analysis
Answer: C

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NO.3 Which of the following are required to complete the pre-project setup? (Select THREE).
A. Completion of approved change control documents
B. Preparation of the project charter
C. Completion of the work breakdown structure (WBS)
D. Obtaining final approval of the project charter
E. Validation of the project
F. Completion of the key performance indicators (KPIs)
Answer: BDE

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NO.4 Which of the following tools are used for quality planning? (Select TWO).
A. Cost / Benefit analysis
B. Network diagram
C. Benchmarking
D. Critical Path Method (CPM)
E. Parametric estimating
Answer: AC

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NO.5 Which of the following risk response strategies involves shifting the negative impact of a threat, along
with ownership of the response, to a third party?
A. Risk transfer
B. Risk avoidance
C. Risk sharing
D. Risk mitigation
Answer: A

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NO.6 During a project status meeting a positive project risk is identified and is within the teams control.
Which of the following would be the BEST response?
A. Accept the risk.
B. Transfer the risk.
C. Mitigate the risk.
D. Exploit the risk.
Answer: D

CompTIA   PK1-003   PK1-003   PK1-003

NO.7 Several key resources will be unavailable at the end of the project. The key stakeholders want to
outsource the project to a third party. Which of the following risk responses is described in this situation?
A. Risk avoidance
B. Risk mitigation
C. Risk acceptance
D. Risk transference
Answer: D

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NO.8 Design, launch, review and test are examples of which of the following work breakdown structure (WBS)
schemes?
A. Functions
B. Organizational units
C. Product components
D. Geographical areas
Answer: A

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NO.9 A customer does not have the staff available to complete a particular project, but anticipates that more
staff will be hired in the future. While the project budget has been established, the project scope has not.
Which of the following is the BEST action for the project manager to take?
A. Start the project immediately because the funding is available.
B. Start the important project; the project manager can define the scope.
C. Do not start the project because the customer has not provided enough resources.
D. Do not start the project until the scope has been clearly defined.
Answer: D

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NO.10 Which of the following is the purpose of a Pareto diagram?
A. To show the sequence in which work will be performed
B. To create the process that will complete the project
C. To determine the critical path
D. To direct team efforts to the areas that will have the most impact
Answer: D

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NO.11 A project manager reports directly to the project management office of a company. All project team
members report to a functional manager; however, all the team members work assignments are made by
the project manager. Which of the following types of organizational structures does this represent?
A. Weak Matrix
B. Functional
C. Strong Matrix
D. Projectized
Answer: C

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NO.12 The communication plan for a project is a subset of which of the following documents?
A. Project charter
B. Risk management plan
C. Project schedule
D. Project plan
Answer: D

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NO.13 A project budget has been reduced by 10 percent, but the project has a critical deadline. Which of the
following should the project manager do FIRST to complete the project on time?
A. Lower the quality standards for the finished product.
B. Analyze the impact of the change.
C. Eliminate 10 percent of the projects resources.
D. Document the approved change request.
Answer: B

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NO.14 Which of the following are process groups in the project life cycle? (Select THREE).
A. Accepting
B. Mitigating
C. Avoiding
D. Initiating
E. Closing
F. Planning
Answer: DEF

CompTIA   PK1-003 examen   PK1-003   PK1-003

NO.15 Who has the MOST influence over project decisions?
A. Project team members
B. End users
C. Key stakeholders
D. Project manager
Answer: C

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NO.16 Which of the following would MOST likely be included in a project scope document?
A. WBS
B. Quality metrics
C. Risk responses
D. KPIs
Answer: D

CompTIA   PK1-003   PK1-003   PK1-003

NO.17 In which of the following organization types is it LEAST likely that a conflict regarding competing
demands for resources would take place?
A. Functional
B. Weak Matrix
C. Balanced Matrix
D. Projectized
Answer: D

CompTIA   PK1-003 examen   PK1-003

NO.18 A purpose of formal project closure is to:
A. assess blame for the failure of the project.
B. provide lessons learned for future projects.
C. start a new project.
D. outline the responsibilities of each team member.
Answer: B

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NO.19 Which of the following describes the LOWEST level of a work breakdown structure (WBS)?
A. Technical specifications
B. Project performance reports
C. Work packages
D. Functional specifications
Answer: C

CompTIA   PK1-003   PK1-003   PK1-003   PK1-003

NO.20 Which of the following quality control tools illustrates the various factors that may be linked to potential
problems or effects?
A. Ishikawa diagram
B. Histogram
C. Run chart
D. Scatter diagram
Answer: A

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NO.21 Two of the stakeholders cannot agree on the project timeline or budget. The project is critical to the
success of the company. Which of the following actions should the project manager take NEXT?
A. Invite all of the stakeholders to a meeting to discuss project requirements.
B. Document the points of agreement and create the timeline and budget based upon the expectations of
the majority of the stakeholders.
C. Modify the project scope to bring it into alignment with the stakeholders expectations.
D. Inform the stakeholders that the project will be cancelled if they cannot agree.
Answer: A

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NO.22 A project manager receives a request for a minor change to one of the deliverables. Which of the
following documents would MOST likely be impacted?
A. Work Breakdown Structure (WBS)
B. Project charter
C. Communication plan
D. Quality plan
Answer: A

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NO.23 Which of the following tools is the BEST to measure data organized in time sequence?
A. Run chart
B. Ishikawa diagram
C. Pareto chart
D. Histogram
Answer: A

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NO.24 Which of the following should be created in the project closing documentation? (Select TWO).
A. Closure report summarizing costs
B. Responsibility assessment matrix
C. Lessons learned
D. Project timeline
E. Statement of Work (SOW)
Answer: AC

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NO.25 Which of the following would be a direct output of the initiating process group? (Select TWO).
A. Project charter
B. Project management plan
C. Statement of Work (SOW)
D. Work Breakdown Structure (WBS)
E. Preliminary scope statement
Answer: AE

CompTIA   PK1-003   PK1-003   PK1-003   PK1-003

NO.26 Which of the following activities would happen LAST in procurement management?
A. Request seller responses
B. Perform contract administration
C. Perform vendor selection
D. Perform a make or buy analysis
Answer: B

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NO.27 A project manager is in a projectized organization managing a particular project. A department manager
has repeatedly requested a change to the scope of the project which was previously denied. The project
is currently behind schedule. Which of the following would be the BEST way to deal with the managers
repeated request?
A. Request the manager fill out a formal request for the change and file it with the project management
office.
B. Have a team member meet with the manager so the project can stay on schedule.
C. Ask the project sponsor to respond to the department manager.
D. Implement the change as requested by the manager and inform the project sponsor.
Answer: C

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NO.28 A project manager is presented with a change request for an ongoing project. Which of the following
would be the FIRST action?
A. Update the project plan to accommodate the changes.
B. Perform an impact analysis.
C. Organize a stakeholder meeting to review the changes.
D. Change the project scope to reflect the change request.
Answer: B

CompTIA   PK1-003 examen   PK1-003

NO.29 A project team is comfortable working as a group and has accepted all the project ground rules. They
support each other to reach the project goals. Which of the following stages of team development is the
project team demonstrating?
A. Storming
B. Performing
C. Conforming
D. Forming
Answer: B

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NO.30 Which of the following BEST describes the critical path of a project?
A. A modified version of a project schedule taking into account limited resources and external
dependencies.
B. The length of time between the two most critical milestones of a project.
C. The shortest possible path through a project, represented by the sum of the duration of all scheduled
activities, with zero float.
D. A PDM network diagram illustrating, in detail, all mandatory, discretionary and external dependencies
for a given project.
Answer: C

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