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Code d'Examen: 132-S-916
Nom d'Examen: Avaya (Avaya Specialist - IP Office Implement and Support Elective Exam)
Questions et réponses: 135 Q&As

Code d'Examen: 132-S-911
Nom d'Examen: Avaya (Specialist IP Telephony Implement and Support Elective Exam)
Questions et réponses: 199 Q&As

Code d'Examen: 132-S-900
Nom d'Examen: Avaya (Avaya IP Telephony Design Elective Exam )
Questions et réponses: 108 Q&As

Code d'Examen: 132-S-815
Nom d'Examen: Avaya (Specialist Modular Messaging with Avaya Message Store Implement and Support Elective Exam)
Questions et réponses: 118 Q&As

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NO.1 .Which three are manual steps required to upgrade from Modular Messaging pre-3.0 to Modular
Messaging 3.x when the solution uses the Avaya Message Storage Server (MSS)? (Choose
three.)
A. using the backup verification tool to ensure the quality of the backup
B. running the Data Collection Tool (DCT) on a Message Application Server (MAS)
C. performing a backup of the MSS while the MSS is providing messaging services
D. performing a backup of the MSS while the MSS messaging services have been stopped
E. performing a backup of the Message Application Server (MAS) onto the MAS's DVD drive.
Answer: A,B,D

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NO.2 To conduct a multiple Avaya Message Application Server (MAS) installation, where in the Voice
Mail Domain must the Avaya Mailbox Monitor and the Message Waiting Indicator (MWI) services
be activated?
A. in the first MAS
B. in different MASs
C. on the same MAS
D. in at least two MASs
Answer: C

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NO.3 .The customer has an existing Modular Messaging (MM) system with a Message Storage System
(MSS), which was installed with MM release 1.1. They are upgrading to MM 3.0 and adding an
Avaya Messaging Application Server (MAS) to provide more port capacity. The customer wants to
retain their existing MAS. They have T1 Dialogic boards. They currently have Aria and Audix TUIs
implemented for their subscribers.
Which two statements are true? (Choose two.)
A. They must upgrade all dialogic boards.
B. They must upgrade all MASs to S3500 servers.
C. They must consider impact of TUIs on port capacity.
D. The new MAS will have only two slots for port boards.
Answer: C,D

Avaya examen   132-S-815   132-S-815   132-S-815 examen

NO.4 .Before requesting a license for a newly installed Modular Messaging system, which information is
required from the on-site installer?
A. Voice Mail Domain Name
B. Voice Mail Domain Identifier (aka VMD ID or Host ID)
C. IP addresses of all servers in the Voice Mail Domain
D. Local Administration Account names and passwords for all Messaging Application Servers
(MASs)
Answer: B

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NO.5 .Which three are manual steps required to upgrade Message Networking from Release 2.0 to
Release 3.1? (Choose three.)
A. Perform an attended system backup.
B. Run the pre-upgrade tool to help plan for the upgrade.
C. Remove the switch integration software from the MN 2.0 system.
D. Use the backup verification tool to ensure the quality of the backup.
E. Insert the MN 3.1 DVD and run Software Update on the 2.0 system.
Answer: A,B,D

certification Avaya   132-S-815   132-S-815   132-S-815   132-S-815

NO.6 .Before beginning to configure and test the port boards in the Avaya Messaging Application Server
(MAS), a user must first obtain the proper configuration note for the particular PBX and integration.
Where can the proper configuration note be found?
A. Help screens
B. Installation Guide
C. MAS documentation CD
D. http:\\support.avaya.com
Answer: D

Avaya   132-S-815 examen   certification 132-S-815

NO.7 .Before going to a customer site to begin installing a Modular Messaging R3.1 system, which three
items should be obtained from support.avaya.com? (Choose three.)
A. Configuration Notes
B. System planning form
C. Outlook Client software
D. Customer account information
E. Supplementary Server software
Answer: A,B,C

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NO.8 .Which two statements are true about anti-virus software on Modular Messaging with a Message
Storage Server (MSS)? (Choose two.)
A. The MSS already has its own anti-virus software.
B. Anti-virus software should not be configured to perform scans each time a file is accessed.
C. Once anti-virus software has been installed the Modular Messaging system will update it
automatically.
D. Avaya recommends that the customer install anti-virus software on each Avaya Messaging
Application Server (MAS) and any Supplementary Server.
Answer: B,D

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NO.9 .Which IP address is acceptable for use on the private network for an installation of Modular
Messaging R3.x with the Avaya Message Storage Server (MSS)?
A. 10.255.255.255
B. 168.192.1.250
C. 172.31.1.245
D. 183.81.168.1
Answer: C

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NO.10 .What specific documentation is needed for an installer to correctly integrate a Message
Networking Server with a PBX? (Choose two.)
A. completed Modular Messaging planning form
B. completed Message Networking planning form
C. Avaya Communication Manager Networking Guide
D. Switch Connections Supported for Message Networking
Answer: B,D

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NO.11 .Which two actions should be performed to upgrade a customer's system from Modular Messaging
Release R3.0 to R3.1, using the existing servers for the Message Storage erver (MSS) and the
Message Application Server (MASs). (Choose two.)
A. Uninstall and re-installRealSpeak software on the MASs
B. Upgrade Dialogic drives if Dialogic port boards are in the MAS
C. Install MAS boot image (4 DVDs) to upgrade to Microsoft Windows 2003 Server
D. Install the Pre-upgrade and Backup Verification tool to check the health of the Release 3.0
system
Answer: A,B

Avaya   132-S-815   certification 132-S-815   132-S-815 examen

NO.12 Which two statements about domain names are true for Modular Messaging? (Choose two.)
A. All domain names must be unique.
B. The Voice Mail Domain (VMD) is identical to the Windows Domain Name.
C. The Fully Qualified Domain Name (FQDN) and Voice Mail Domain (VMD) names must be
alphanumeric.
D. The private Fully Qualified Domain Name (FQDN) for the Message Application Server (MAS) is
used only on the private network.
Answer: A,D

Avaya   certification 132-S-815   132-S-815 examen   132-S-815

NO.13 .In what task will the Avaya Messaging Application Server (MAS) Port Monitor be useful?
A. verifying that the MAS is able to communicate over IP ports to the MSS
B. determining the digits dialed by an outbound call from the MAS's telephony port
C. verifying that a test call arrives on a telephony port of the MAS that you want to test
D. determining whether communication originating from the MAS's IP port employs encryption
Answer: C

Avaya examen   certification 132-S-815   certification 132-S-815

NO.14 .Which action must be taken on an Message Storage Server (MSS) to implement additional
administrator logins?
A. Buy additional administrator seats from Avaya.
B. Create custom roles to assign to the administrator logins.
C. Set up an Authentication, Authorization and Accounting (AAA) server to authenticate the
administrator logins.
D. Configure the administrator account to authenticate locally or via an Authentication,
Authorization and Accounting (AAA) server.
Answer: D

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NO.15 .Which is used to find port statistics in a Modular Messaging (MM) system?
A. Reporting Tool
B. Port Monitor Tool
C. Subscriber Options
D. Operational History Viewer
Answer: A

Avaya   132-S-815   certification 132-S-815   132-S-815

NO.16 .Which two options are presented after starting the Data Collection Tool (DCT)? (Choose two.)
A. create a new file
B. analyze existing system
C. deploy new configuration
D. delete current configuration
Answer: A,B

Avaya   132-S-815   certification 132-S-815

NO.17 .In an R3.1 Modular Messaging Message Storage Server (MM MSS), in what location can a user
determine if Messaging is running and also the state of Internet Messaging and Enhanced List
Application Software?
A. Server Information > Server Status
B. Reports > System Evaluation Reports
C. This information is available from several screens.
D. System Control and System Status > System Monitor
Answer: A

Avaya examen   132-S-815   132-S-815   certification 132-S-815

NO.18 .Which three line cards are used with Modular Messaging? (Choose three.)
A. H.323
B. Analog
C. DLC-16
D. T1/E1-QSIG
E. Set Emulation
Answer: B,D,E

Avaya   132-S-815   132-S-815   132-S-815

NO.19 .According to Avaya documentation, which step must be taken to connect the cables supplied with
a digital set emulation board to the PBX?
A. Connect the board using the provided RJ-48C (Ethernet) cable.
B. Connect the installed boards to one end of a standard RJ-11 tip/ring cable.
C. Connect the board using the provided PBX station interface D/82JCT-U cable.
D. Connect the male end of the provided CT bus cable to the top of each port board.
Answer: C

Avaya examen   132-S-815   certification 132-S-815

NO.20 Which statement is true about installing a Modular Messaging with the Message Storage Server
(MSS) into the Corporate Windows Domain?
A. The only step required is to select "Join the Corporate Windows Domain" in the Data Collection
Too (DCT).
B. The MSS TCP/IP networking form must be configured with the appropriate Corporate Windows
Domain values.
C. "Join the Corporate Windows Domain" must be selected in the Data Collection Tool (DCT) and
on the Message Storage Server Windows Domain Setup administration form.
D. "Join the Corporate Windows Domain" is done manually on the MAS after the configuration
wizard is run, and then done manually on the MSS using the Windows Domain Setup form.
Answer: C

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Code d'Examen: 132-S-916
Nom d'Examen: Avaya (Avaya Specialist - IP Office Implement and Support Elective Exam)
Questions et réponses: 135 Q&As

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NO.1 .An IP Office application will allow an individual to select protocols and interfaces that are to be
traced and decoded. The trace can either be captured directly to screen or as a log file for later
analysis. Traces from different protocols can be color coded to improve the clarity of large log files.
Which application is used for this?
A. Debug View
B. System Monitor
C. Delta Server
D. System Status Application
Answer: B

Avaya   certification 132-S-916   132-S-916 examen   132-S-916 examen

NO.2 .Your customer has an IP Office 412 system running version 4.2 where calls at times ring to wrong
extension numbers. Which three steps would you take to reproduce or validate the issue?
(Choose three.)
A. Use System Status Application to watch the call progress to verify which extension the call is
ringing to and why.
B. Use System Monitor and the Call / Packet information to follow the call progress to identify the
issue.
C. Use the telephone's display for the extension that is incorrectly ringing to determine how the
call was routed.
D. Use the Call Status application to watch the call progress to verify how the call is being routed
and to what extension it is being directed to.
E. Use the IP Office Manager application to verify that theVoiceMail call flow is configured
correctly.
Answer: A,B,C

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NO.3 .When configuring Session Initiated Protocol (SIP) trunks with SIP authorization using an IP
address on an IP Office system which option must be set in the SIP Line configuration form for the
trunks to function correctly?
A. The customer's NAT IP address must be entered on the SIP line form.
B. The Primary Authentication Name must be set.
C. The compression mode must be set to automatic.
D. The ITSP IP address must be entered on the SIP line form.
Answer: D

Avaya   132-S-916 examen   132-S-916   132-S-916

NO.4 .A customer wants to have a simple conference bridge with four permanent bridges set up off of a
menu in VoiceMail Pro. The customer also wants each bridge protected with a different static PIN.
Where in the setup of this scenario would you enter the PIN?
A. On the General tab in the menu action
B. On the General tab for each transfer action
C. On the Telephone Number field in the IP Office Short Code
D. In the Properties box for each option in the Touch Tone tab in the menu action
Answer: B

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NO.5 A customer wants a quick way of putting callers through to the mailbox for hunt group 245
SalesAdmin. They want to be able to put the caller on hold and just dial 123. Which Short Code
should be used to accomplish this?
A. Telephone Number "SalesAdmin"
Feature VoiceMailCollect
B. Telephone Number "#SalesAdmin"
Feature VoiceMailCollect
C. Telephone Number 245
Feature VoiceMailCollect
D. Telephone Number "SalesAdmin"
Feature VoiceMailDrop
Answer: B

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NO.6 Recordings take up how much space on a hard drive?
A. 2MB per minute
B. 200KB per minute
C. 1MB per minute
D. 650KB per minute
Answer: C

Avaya   certification 132-S-916   132-S-916

NO.7 .What is necessary to upgrade the firmware for the 4600/5600 series sets on an IP Office system?
A. Manager
B. Serial cable
C. Third-party FTP server
D. Null modem cable
Answer: A

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NO.8 .A customer using an IP Office system with a single PRI line is reporting difficulties when dialing
out. What are two reasons for this happening? (Choose two.)
A. There are not sufficient channels available for the number of callers on the system.
B. The PRI clock quality is set to Network instead of Fallback.
C. The PRI clock quality is set to Fallback instead of Network.
D. The internal CSU is enabled.
Answer: A,C

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NO.9 .An IP Office telephone user reports that a phone is not ringing for outside calls. What are three
possible reasons why this is happening? (Choose three.)
A. The IP Office locale is set to "A-Law".
B. The phone does not have the user profile logged onto the phone.
C. The ring volume is too low to hear.
D. The phone has been set to "Offhook Station".
E. The phone is set to "Do Not Disturb".
Answer: B,C,E

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NO.10 .Which file validates the version of software that is to be loaded into the 4600 Series Telephone
set?
A. bbla0_83.scr
B. 46xxsettings.txt
C. 46xxsettings.scr
D. 46xxupgrade.scr
Answer: D

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NO.11 .Which Dynamic Host Configuration Protocol (DHCP) options are available in the IP Office?
A. Disabled, Enabled
B. Server, Enabled, Client
C. Server, Disabled, Client,DialIn
D. Server, Client, Disabled
Answer: C

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NO.12 .A customer reports that IP Office users cannot access voicemail at certain times. Avaya has
requested that the customer reproduce the issue and provide traces. Which three steps can the
customer take to reproduce the reported issue? (Choose three.)
A. The customer can place test calls into voicemail.
B. The customer can use the 'IP Office System Monitor" andVoiceMail Pro debug logs to record
system activity.
C. The customer can use System Monitor to "Call Sync" on all calls in the system.
D. The customer can reboot the IP Office to see if it resolves the issue.
E. The customer can record the date and time of the reported issue.
Answer: A,B,E

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NO.13 When installing IP Hardphones, the engineer wants to use the IEEE 802.3af standard to _
____.
A. Supply AC voltage to the IP Office
B. Supply power to the IPHardphones
C. Perform Layer 3 routing for IPHardphones
D. Filter multicast traffic to the appropriate IPHardphone
Answer: B

Avaya   132-S-916   certification 132-S-916

NO.14 Which three options does the IMS user have available in Microsoft?Outlook? (Choose three.)
A. Select IMS server.
B. Select Voicemail Box.
C. Select Voicemail server.
D. Select handset for VM playback.
E. Prompt before connecting to server.
Answer: B,D,E

Avaya   132-S-916   132-S-916 examen   132-S-916

NO.15 .Which two operating systems are supported by VoiceMail Pro? (Choose two.)
A. Microsoft Windows 2000
B. Microsoft Windows XP
C. Microsoft Windows 98 SE
D. Microsoft Windows NT
Answer: A,B

certification Avaya   certification 132-S-916   132-S-916   132-S-916 examen

NO.16 .An IP Office solution is sold to a customer who needs to connect two existing sites over their LAN.
Which two are required by Avaya to ensure the VoIP connection and calls work properly? (Choose
two.)
A. Firewall / filter
B. Network assessment
C. A separate voice network
D. Static addresses for the IP Office
Answer: B,D

Avaya examen   certification 132-S-916   certification 132-S-916   132-S-916   132-S-916 examen

NO.17 Click the Exhibit button.
In the exhibit, what would the default gateway for IP Office 1 be?
A. 10.10.1.1
B. 10.10.1.2
C. 192.168.10.100
D. 135.122.34.90
Answer: D

certification Avaya   132-S-916   132-S-916   132-S-916   132-S-916

NO.18 .Which three pieces of information does System Status Application provide? (Choose three.)
A. Configuration errors
B. Local IP Office license status
C. Trunk status
D. Extension status
E. Remote IP Office licensestatu
Answer: B,C,D

Avaya   certification 132-S-916   certification 132-S-916   132-S-916 examen   132-S-916

NO.19 .When using SIP or H.323 trunks and the System Status Application, which three problems can be
tested using the System Status Application? (Choose three.)
A. Round trip delay
B. Receive jitter
C. Receive packet loss
D. Quality of Service (QoS) value
E. DSCPQoS value
Answer: A,B,C

Avaya   132-S-916   certification 132-S-916

NO.20 .You have an Avaya IP 412 Office with the largest supported voice compression modules (VCMs)
on the system. What is the maximum number of data channels supported on this system?
A. 20
B. 50
C. 80
D. 100
Answer: D

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Code d'Examen: 132-S-916
Nom d'Examen: Avaya (Avaya Specialist - IP Office Implement and Support Elective Exam)
Questions et réponses: 135 Q&As

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NO.1 .When configuring Session Initiated Protocol (SIP) trunks with SIP authorization using an IP
address on an IP Office system which option must be set in the SIP Line configuration form for the
trunks to function correctly?
A. The customer's NAT IP address must be entered on the SIP line form.
B. The Primary Authentication Name must be set.
C. The compression mode must be set to automatic.
D. The ITSP IP address must be entered on the SIP line form.
Answer: D

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NO.2 .Which two operating systems are supported by VoiceMail Pro? (Choose two.)
A. Microsoft Windows 2000
B. Microsoft Windows XP
C. Microsoft Windows 98 SE
D. Microsoft Windows NT
Answer: A,B

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NO.3 .A customer using an IP Office system with a single PRI line is reporting difficulties when dialing
out. What are two reasons for this happening? (Choose two.)
A. There are not sufficient channels available for the number of callers on the system.
B. The PRI clock quality is set to Network instead of Fallback.
C. The PRI clock quality is set to Fallback instead of Network.
D. The internal CSU is enabled.
Answer: A,C

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NO.4 Recordings take up how much space on a hard drive?
A. 2MB per minute
B. 200KB per minute
C. 1MB per minute
D. 650KB per minute
Answer: C

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NO.5 Which three options does the IMS user have available in Microsoft?Outlook? (Choose three.)
A. Select IMS server.
B. Select Voicemail Box.
C. Select Voicemail server.
D. Select handset for VM playback.
E. Prompt before connecting to server.
Answer: B,D,E

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NO.6 .A customer wants to have a simple conference bridge with four permanent bridges set up off of a
menu in VoiceMail Pro. The customer also wants each bridge protected with a different static PIN.
Where in the setup of this scenario would you enter the PIN?
A. On the General tab in the menu action
B. On the General tab for each transfer action
C. On the Telephone Number field in the IP Office Short Code
D. In the Properties box for each option in the Touch Tone tab in the menu action
Answer: B

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NO.7 .An IP Office application will allow an individual to select protocols and interfaces that are to be
traced and decoded. The trace can either be captured directly to screen or as a log file for later
analysis. Traces from different protocols can be color coded to improve the clarity of large log files.
Which application is used for this?
A. Debug View
B. System Monitor
C. Delta Server
D. System Status Application
Answer: B

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NO.8 .Which file validates the version of software that is to be loaded into the 4600 Series Telephone
set?
A. bbla0_83.scr
B. 46xxsettings.txt
C. 46xxsettings.scr
D. 46xxupgrade.scr
Answer: D

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NO.9 Click the Exhibit button.
In the exhibit, what would the default gateway for IP Office 1 be?
A. 10.10.1.1
B. 10.10.1.2
C. 192.168.10.100
D. 135.122.34.90
Answer: D

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NO.10 When installing IP Hardphones, the engineer wants to use the IEEE 802.3af standard to _
____.
A. Supply AC voltage to the IP Office
B. Supply power to the IPHardphones
C. Perform Layer 3 routing for IPHardphones
D. Filter multicast traffic to the appropriate IPHardphone
Answer: B

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NO.11 .Your customer has an IP Office 412 system running version 4.2 where calls at times ring to wrong
extension numbers. Which three steps would you take to reproduce or validate the issue?
(Choose three.)
A. Use System Status Application to watch the call progress to verify which extension the call is
ringing to and why.
B. Use System Monitor and the Call / Packet information to follow the call progress to identify the
issue.
C. Use the telephone's display for the extension that is incorrectly ringing to determine how the
call was routed.
D. Use the Call Status application to watch the call progress to verify how the call is being routed
and to what extension it is being directed to.
E. Use the IP Office Manager application to verify that theVoiceMail call flow is configured
correctly.
Answer: A,B,C

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NO.12 .An IP Office solution is sold to a customer who needs to connect two existing sites over their LAN.
Which two are required by Avaya to ensure the VoIP connection and calls work properly? (Choose
two.)
A. Firewall / filter
B. Network assessment
C. A separate voice network
D. Static addresses for the IP Office
Answer: B,D

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NO.13 .What is necessary to upgrade the firmware for the 4600/5600 series sets on an IP Office system?
A. Manager
B. Serial cable
C. Third-party FTP server
D. Null modem cable
Answer: A

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NO.14 .Which Dynamic Host Configuration Protocol (DHCP) options are available in the IP Office?
A. Disabled, Enabled
B. Server, Enabled, Client
C. Server, Disabled, Client,DialIn
D. Server, Client, Disabled
Answer: C

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NO.15 A customer wants a quick way of putting callers through to the mailbox for hunt group 245
SalesAdmin. They want to be able to put the caller on hold and just dial 123. Which Short Code
should be used to accomplish this?
A. Telephone Number "SalesAdmin"
Feature VoiceMailCollect
B. Telephone Number "#SalesAdmin"
Feature VoiceMailCollect
C. Telephone Number 245
Feature VoiceMailCollect
D. Telephone Number "SalesAdmin"
Feature VoiceMailDrop
Answer: B

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NO.16 .You have an Avaya IP 412 Office with the largest supported voice compression modules (VCMs)
on the system. What is the maximum number of data channels supported on this system?
A. 20
B. 50
C. 80
D. 100
Answer: D

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NO.17 .A customer reports that IP Office users cannot access voicemail at certain times. Avaya has
requested that the customer reproduce the issue and provide traces. Which three steps can the
customer take to reproduce the reported issue? (Choose three.)
A. The customer can place test calls into voicemail.
B. The customer can use the 'IP Office System Monitor" andVoiceMail Pro debug logs to record
system activity.
C. The customer can use System Monitor to "Call Sync" on all calls in the system.
D. The customer can reboot the IP Office to see if it resolves the issue.
E. The customer can record the date and time of the reported issue.
Answer: A,B,E

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NO.18 .Which three pieces of information does System Status Application provide? (Choose three.)
A. Configuration errors
B. Local IP Office license status
C. Trunk status
D. Extension status
E. Remote IP Office licensestatu
Answer: B,C,D

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NO.19 .When using SIP or H.323 trunks and the System Status Application, which three problems can be
tested using the System Status Application? (Choose three.)
A. Round trip delay
B. Receive jitter
C. Receive packet loss
D. Quality of Service (QoS) value
E. DSCPQoS value
Answer: A,B,C

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NO.20 .An IP Office telephone user reports that a phone is not ringing for outside calls. What are three
possible reasons why this is happening? (Choose three.)
A. The IP Office locale is set to "A-Law".
B. The phone does not have the user profile logged onto the phone.
C. The ring volume is too low to hear.
D. The phone has been set to "Offhook Station".
E. The phone is set to "Do Not Disturb".
Answer: B,C,E

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